PDPA Notice

Effective date

This PDPA Notice is effective from June 5, 2026. It is prepared to inform website visitors, prospective clients, clients, company representatives, employees, suppliers, and authorized representatives about personal data collection, use, and disclosure by AW Business Service Pattaya.

Data controller and contact

AW Business Service Pattaya is responsible for personal data handled through this website and our service communication channels. You can contact us at LINE @awbizpattaya, email info@awbizpattaya.com, phone 086-322-0030, or office address 399/19 Moo 6, Pornprapanimit Rd., Nongprue, Banglamung, Chonburi 20150 Thailand.

Categories of personal data

We may process identity data, contact data, immigration data, work permit data, employment data, company and shareholder data, accounting and tax data, family or relationship documents, address documents, appointment records, payment records, communication records, and website usage data. The exact information depends on the service you request.

Purposes of collection, use, and disclosure

We process personal data to answer inquiries, assess document requirements, prepare applications, coordinate appointments, support filings with authorities, communicate case progress, provide quotations, issue invoices and receipts, meet tax and accounting duties, maintain service records, improve website content, measure marketing performance after consent, and protect our business from fraud or legal claims.

Lawful basis

We may rely on contract necessity when providing requested services, legal obligation for accounting and official requirements, legitimate interest for business communication and service administration, consent for optional cookies or certain sensitive data, and other lawful bases permitted by PDPA where applicable.

Consent and cookies

Optional analytics and marketing cookies are not required for basic website use. If you accept cookies, Google Analytics 4 and Meta Pixel may be used to measure website visits and advertising results. If you reject cookies, optional tracking should remain disabled. You can withdraw consent by changing browser storage or using available cookie controls.

Sensitive personal data

We avoid collecting sensitive personal data unless it is necessary for a requested service, required by a public authority, or authorized by you. Sensitive data may include health information, religion, biometric data, criminal record details, marital or family documents, or other information protected by law.

Disclosure to third parties

We may disclose only relevant information to immigration, labor, tax, social security, business registration, banking, legal, accounting, translation, delivery, IT, hosting, analytics, and communication service providers where necessary. We require service-related parties to handle information responsibly and do not sell personal data.

Cross-border transfer

Some technology providers may process data outside Thailand. We aim to use reputable platforms and reasonable safeguards, while keeping disclosure limited to what is needed for communication, website operation, storage, analytics after consent, or service administration.

Retention

We keep personal data only as long as needed for the purpose collected, service follow-up, legal compliance, accounting and tax retention, dispute handling, and authority requests. Inquiries may be kept for up to 2 years. Service, accounting, tax, and company records may be kept for up to 10 years or longer when required. Cookie consent records may be kept for up to 12 months.

Data subject rights

You may request access, correction, deletion, restriction, objection, withdrawal of consent, portability, or information about our use of your data. You may also lodge a complaint with the competent personal data protection authority. We may ask for identity verification and may refuse or limit a request when permitted by law.

Security and breach response

We apply reasonable security measures, limit access to client documents, and review incidents that may affect personal data. If a breach creates a legal notification duty, we will take appropriate steps under PDPA and related regulations.

Important note

This PDPA Notice is intended to reduce privacy risk and improve transparency. It should be reviewed by qualified Thai legal counsel if the business adds new systems, paid advertising pixels, online payments, employee data processing, or high-volume document storage.

Contact

For PDPA requests, contact AW Business Service Pattaya by LINE at @awbizpattaya, email at info@awbizpattaya.com, or phone at 086-322-0030.